lundi 15 août 2016

CF-54 Touchscreen Issues

Our organization purchased four of the CF-54 with gloved multi-touch units, after many years of using CF-29/30/31's. We are starting to seriously regret this purchase.

We have significant issues with the touch screens behaving erratically. After an unspecified, and apparently random, period of use it is as if there is something phantom touching the screen - you can see a round circle randomly appear somewhere on the screen as if something is touching it, this happens repeatedly, and the only thing that gets rid of it is a hard reboot. If you try and use the mouse/trackpad, the "phantom" keeps repeatedly taking control of the computer. If we use a plastic stylus instead of finger touch we have slightly better success, but not for long. Because the "phantom" clicks pretty much take over the computer, there is no opportunity to save any of the data before rebooting. This isn't exactly sitting well with my users.

There don't appear to be any updated drivers from what we are running on Panasonic's site. Anyone else have these issues with this style of screen, and/or a suggested fix?

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CF-54 Touchscreen Issues

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