Mother was victim of online virus scam - How can she recover the money she paid?

After watching dozens of stories about tech support scam and trolling attempts by many people, I literally facepalmed when I heard this... How come people can still be scammed in this way in 2016? Nevertheless I do feel sorry for your mom.

Anyway do what bennni-san has said, tell the bank that you have been scammed by some tech support scammers and cross your fingers. Tech support scams have been around for quite a long time, more like a decade, so I doubt banks would have no idea on such thing. You should be able to get your money back, but I can't say for sure.

Also, spare yourself some time and give a proper computing lecture to your mom, just some basic technique and common sense are enough, and I mean it. I'll never let my parents touch my systems unless they get to know how to use them.

For a bit of sweet revenge though, search for "tech support scam" in YouTube and see for yourself, some are quite funny.

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Mother was victim of online virus scam - How can she recover the money she paid?