Finally received my 2nd 17R3 replacement! :)

I never thought I would be able to say this: but I have literally received a perfect working brand new (2nd) 17R3 replacement.

After expressing my frustrations to my system exchange rep; he truly went above and beyond to speak directly with the factory assembling my machine & insist that they test it thouroughly to ensure that it is #perfect.

The feeling I have right now is priceless. After running all the tests and everything passing flawlessly, I feel like I have just seen an angel for the very first time in my life.. The 7th brand new Alienware laptop that I have received is finally, 100% perfect in every way imaginable. WOW! This kind of feeling actually exists!!

The 4K screen doesn't have the slightest amount of backlight bleed anywhere, no dead pixels, no static sound coming from the machine, absolutely NOTHING wrong with it. I'm literally a little teary eyed, overly happy with this experience. Finally, it has happened. I have received a perfect mothership.

If only I could have had this pleasant experience with my very first machine, how much more would I appreciate the company as a whole.

Evidently the 4 week delay on the 17R3 motherboards is well worth the wait, because they took all of our complaints very seriously and have fixed the flaws many of us have experienced. To those of you who are frustrated with the delay in your orders, I have a good feeling that you will be thrilled with what you receive.

Many thanks to Denys (my system exchange rep) for going above and beyond to make sure I am very happy in the end.

If anyone is curious the system shipped with BIOS 1.2.8.

Now my OCD can comfortably kick in so the re-pasting and upgrades can begin!

Let's block ads! (Why?)

Finally received my 2nd 17R3 replacement! :)